Effective Date: 25th June 2025
UK Bricks and Slips (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website www.ukbricksandslips.co.uk, purchase from us, or interact with us.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
UK Bricks and Slips
Website: www.ukbricksandslips.co.uk
Email: contactus@ukbricksandslips.co.uk
Phone: 0330 1338311
2. What Personal Data We Collect
We may collect and process the following types of personal data:
- Identity Data: name, company name, username or similar identifier
- Contact Data: billing address, delivery address, email address, phone number
- Account Data: login details, order history, account preferences
- Financial Data: payment details (processed securely via Stripe; we do not store full card numbers)
- Technical Data: IP address, browser type, operating system, and other device identifiers
- Usage Data: information about how you use our website, including browsing actions
- Marketing and Communications Data: your preferences for receiving marketing communications from us
3. How We Collect Your Data
We collect data through:
- Direct interactions (e.g. placing an order, creating an account, or contacting us)
- Automated technologies (e.g. cookies and analytics tools when you browse our site)
- Third-party providers (e.g. Stripe, Google Analytics, email platforms)
4. How We Use Your Data
We use your personal data to:
- Process and deliver your orders
- Manage your account and order history
- Send transactional emails (e.g. order confirmation, delivery updates)
- Provide customer service
- Improve our website and services
- Send marketing emails (if you have opted in)
- Comply with legal obligations
We do not sell your data to any third parties.
5. Lawful Basis for Processing
We only use your personal data where the law allows us to. Most commonly, we use your data:
- To fulfil a contract with you (e.g. when you place an order)
- When it is necessary for our legitimate interests (e.g. to improve our services)
- With your consent (e.g. marketing emails)
- To comply with legal obligations (e.g. tax and accounting regulations)
6. Sharing Your Data
We may share your data with:
- Payment processors (e.g. Stripe)
- Delivery partners and couriers
- Email service providers (for account and marketing emails)
- Website and IT support services
- Legal or regulatory bodies (when required by law)
All third-party providers are required to handle your data securely and in accordance with UK data protection laws.
7. Data Security
We take the security of your data seriously. We use appropriate technical and organisational measures to protect your personal data against unauthorised access, use, or disclosure.
All payment transactions are encrypted and processed securely via Stripe.
8. How Long We Keep Your Data
We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for legal, tax, and accounting purposes. Typically:
- Order and account records: up to 6 years (for legal/tax purposes)
- Marketing data: until you withdraw your consent
9. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of your data if it is inaccurate
- Request deletion of your data in certain circumstances
- Object to or restrict processing of your data
- Withdraw consent to marketing communications at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at: contactus@ukbrickandslips.co.uk
10. Marketing Communications
You will only receive marketing communications if you have opted in. You can unsubscribe at any time by:
- Clicking the “unsubscribe” link in our emails
- Contacting us directly at [Insert email]
We never share your details with third parties for marketing purposes.
11. Cookies
We use cookies to enhance your experience and understand how our site is used. Please refer to our Cookie Policy for more details and how to manage your preferences.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page and where appropriate, notified to you by email.
13. Contact Us
If you have any questions about this policy or your personal data, please contact:
UK Bricks and Slips
Website: www.ukbricksandslips.co.uk
Email: contactus@ukbricksandslips.co.uk
Phone: 0330 1338311
