At UK Bricks and Slips, we are committed to providing expert advice and high-quality products to our customers. The following policy outlines our approach to brick matching and the responsibilities of both our company and our customers.
Brick Matching Policy
We offer a brick matching service to assist customers in finding the best possible match for their project. Our recommendations are based on our expertise, industry knowledge, and available product range. However, due to natural variations in brick production and aging, an exact match cannot be guaranteed.
Customer Responsibility
- The final selection of bricks is the sole responsibility of the customer.
- We strongly recommend that customers request samples before making a final decision.
- Samples provide a rough guide to the brick’s appearance but may not fully represent the natural variation in texture, tone, and finish found across full batches.
- Customers should consider factors such as batch variations, weathering, and mortar choice, as these can impact the final aesthetic of the brickwork.
Limitations of Brick Matching
- Manufacturing differences: Bricks are produced in batches, and variations in colour, texture, and finish are inherent.
- Aging and weathering: Existing bricks may have changed in appearance over time due to exposure to the elements.
- Lighting and surroundings: Bricks may appear different in various lighting conditions and alongside different building materials.
Liability Disclaimer
- UK Bricks and Slips provides guidance and recommendations only.
- We cannot accept liability for any differences between sample bricks, matched recommendations, and the final delivered product.
- Customers should always confirm their choice before placing an order, as brick orders are non-refundable and non-returnable once supplied.
Contact Us
If you have any concerns or require further guidance, please contact our team before placing your order.